Fastway Australia review by Ross

Waiting since the 10th fleece bee for a Xmas present. Was told due to high volume it could not be guaranteed to arrive three days to Xmas, so arranged to pick it up from Port Melbourne depot. When I went to Port a melbourne to pick it up they had no idea of the where the parcel was, intact advised that it had not been picked up from Kogan. Was told I would receive a txt from customer service, still waiting!!!!!!!

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Other comments

  • Fast delivery. Arrived with a smile


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  • This would have to be the worst courier company in the world I now ask companies how they are going send me goods and if it’s with this company I either ask for an alternative or I don’t buy their product. Running a business I can’t afford to three weeks for a customers parts


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  • I personally dropped my package off at Carbondale PA Post office and it's still showing same post office in possession of the package for 3 weeks now! Pissed Off to say the least


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  • 10/10 excellent service Very fast and reliable trustworthy courier company


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  • Advised me my parcel has been delivered which I haven’t received, this is a terrible service


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  • An absolutely disgraceful company! Don't update tracking, make it impossible to talk to someone, overdue parcel. Talk in their chat and then get told they will connect you with an expert and saif you then have to pay for that privilege and then disconnect you from further chat. I will be putting in a complaint and lodging to get my money back.


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