Fastway Australia review by Helen Hollingsworth
Helen Hollingsworth
Fastway? Absolutely useless. My initial contact with them was on 13/12 advising me they had attempted delivery & left card. No card found. I spoke to Alla on 16/12 & again on 19/12 only to be told as there was no unit number on parcel no attempt had been made.(So why the attempt, card left text?) Each time I was promised "an urgent " delivery in 1-2 days. Then I was contacted by the business in US 20/12 asking for my unit number despite having given it personally on 2 previous occasions. Still waiting for the parcel .....
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Other comments
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Andrew
Fast delivery. Arrived with a smile
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Tim
This would have to be the worst courier company in the world I now ask companies how they are going send me goods and if it’s with this company I either ask for an alternative or I don’t buy their product. Running a business I can’t afford to three weeks for a customers parts
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Stacey Littlejohn
I personally dropped my package off at Carbondale PA Post office and it's still showing same post office in possession of the package for 3 weeks now! Pissed Off to say the least
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Damien Kent
10/10 excellent service Very fast and reliable trustworthy courier company
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Davina
Advised me my parcel has been delivered which I haven’t received, this is a terrible service
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Kim Rollo
An absolutely disgraceful company! Don't update tracking, make it impossible to talk to someone, overdue parcel. Talk in their chat and then get told they will connect you with an expert and saif you then have to pay for that privilege and then disconnect you from further chat. I will be putting in a complaint and lodging to get my money back.
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