Fastway Australia review by Donna Smith

Completely incompetent! Pretended to try to deliver but I’m home all day, rang to reschedule only to get an email noting wrong address, rang back 10 min after original call & after being advised delivery will be an extra day then originally told, was then told how I was wrong. Package still not arrived. Honestly don’t know how this company stays in business??? Even the phone number for the BNE depot on their website is wrong.

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Other comments

  • Fast delivery. Arrived with a smile


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  • This would have to be the worst courier company in the world I now ask companies how they are going send me goods and if it’s with this company I either ask for an alternative or I don’t buy their product. Running a business I can’t afford to three weeks for a customers parts


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  • I personally dropped my package off at Carbondale PA Post office and it's still showing same post office in possession of the package for 3 weeks now! Pissed Off to say the least


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  • 10/10 excellent service Very fast and reliable trustworthy courier company


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  • Advised me my parcel has been delivered which I haven’t received, this is a terrible service


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  • An absolutely disgraceful company! Don't update tracking, make it impossible to talk to someone, overdue parcel. Talk in their chat and then get told they will connect you with an expert and saif you then have to pay for that privilege and then disconnect you from further chat. I will be putting in a complaint and lodging to get my money back.


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