Fastway Australia reviews

picked up at 8.28 am 0n 11 aug still waiting at 4.30 pm on 13 aug .

Parcel pick up in Brisbane 28/07/21 going to Perth now 13/08/21. tracking says that its in transit. 17 Day later still hasn't reached Perth. The slowest delivery system in the world I get thing quicker from China and there slow.

Hopeless. My package has been sitting in Sydney for the past 2 weeks. Fastway have not responded to the sender. Worst Courier in Australia.

Tracking system is useless.. never gives accurate information

Very slow at delivering parcels

Aramex or Fastway (as they are called) is the worst, the worst, the worst definitely the worst company, in Australia for shipping. I live in Doubleview in Western Australia and have always had problems with delivery from this company. Not only me, (than many other people ) are not satisfied and are very indignant with this company. From Sydney (main depot) to Perth, the shipment travels from 8 to 21 and more days. You can call them on the phone in Perth, Welshpool, Western Australia, but you will wait for hours and hours and no one will answer. As for their delivery and the courier delivering to Doubleview 6018 (Stirling, WA), it’s a special story. Today, August 10, 2021, I received a message on my mobile phone at 11.34 AM, that my shipment will be delivered to me today with my signature. I waited from receiving the message at 11.34 AM to 6.00 PM and no one delivered the shipment to me. Today I could be at home and wait, and what will happen tomorrow and the next few days when I can't be home and wait for their problematic delivery man? This is not the first time this procedure has been done by Aramex or Fastway and I am not the only one with this problem. What are your managers doing to solve these and similar problems for your customers? Your delivery man did not deliver the parcel, but probably he will report that he had not found anyone at home.This company doesn't care about their customers. Definitely a terrible company !!!!!

Terrible service and slow freight

slowest service i have ever waited for a delivery from

Parcel tracking is not updated

Never on time No tracking info

My parcel was due 2nd August, last tracking was Sydney 27/7. No delivery and no response. Contacted eBay seller who advised to wait a few more days. Trouble every single time with this company. Never will order anything again to be delivered by this company ?

Package never arrived, with these reviews and outcomes im suprised this delivery service is still operational.

Poor as always. Been 4 days and still can’t find out where my parcel went on failed delivery

The rudest staff and disgustingly slow compared to others even though covid! They must be dirt cheap compared to others that’s why people use them!

So slow tracking never updates been parcel was scanned in Sydne on the 27th July still not here I'm in Newcatle.Contacted customer service generated reply totally unsatisfied.Will be contacting sender with a complaint about this courier.