FedEx reviews

overall rating 2.08
FedEx reviews
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12915 reviews
  • They are really good and also fast


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  • Pretty good on being on time


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  • Recieved a call last night that i was suppose to get my package today and that someone had to sign for it. I stayed home all day til 8pm. Since they said it would be arriving before 8pm. And it never came today at all. There wasnt even a slip so i know i didnt miss it or anything. So super annoyed!!!


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  • Worst service I have ever experienced in over 20 years doing business with Fedex!


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  • My package has not been delivered or returned. I'm very disappointed. Most of all I can't get any answers from customer service. Wish I'd used UPS


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  • I think FedX is the most unreliable carrier on the planet. They’ve told three days in a row that my package will be delivered that evening. I still waiting.


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  • I find Fed ex ground to be slow. I mailed a package on the 13 of December. The recipient never picked it up and my package has not been returned. It's been over a month and I have been emailing and calling and I still dont have my package back.


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  • Staff in Customer Service and Customs Clearance are quite good in terms of service 4/5 stars. Delivery chain is abysmal, 1st parcel a total loss allegedly due to a bumpy plane flight to Memphis. 2nd parcel delivered with 1/4 smashed, looking at the box it appears to have been hit at high speed to perhaps dropped from some height. Not a good carrier for small business or samples.


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  • Packages always arrive on time, and in good condition.


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  • Unpredictable schedules. Bad service.


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  • FedEx ebay message stating parcel delivered to "address other than recipient " however no advice as to what that address was. No advice note was posted. I now have no idea where the parcel is. Never had a problem like this before. Simply appalling service.


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  • My date-sensitive package was left under the front door mat of the condominium . There's a place inside the building where packages are left. How would I know that the package was left under the mat? C'mon. Be sure to leave packages inside when delivering at 301 W 10th street Charlotte, NC


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  • I don’t know how they do it. It’s like magic. In the evening of day 1 my package is in my hands and the next morning the package is in the hands of someone across the country. Thank you FedEx.


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  • Doesn't deliver on time, doesn't give explanation.


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  • You have horrible service losing packages and then you don't even own up to the responsibility of your co-workers taking and stealing the packages that's terrible


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