Hermes review by ROBERT MCFARLAND
Have been waiting on an order being delivered for 31days now. It has been sent twice by the sender as the first time it was posted Hermes returned it to the sender at my request. A request that I hadn't made with no way to contact the company I had to wait on them delivering it back to the sender. Who then resent it to me again. Now the resent parcel has been siting in a local depot. I received a message to say it would be delivered today. Then this changed within 5minutes to 'there is a delay with your parcel, we will have it on the move in 24hours.' Have now waited 168hours and it hasn't moved or changed. A present ordered early for my daughter's birthday which has now long passed. Hi to the tracking app and only way to contact them is through a stupid digital assistant that replays the same messages that I already know. I have had orders delivered from China and Germany quicker this month. Will be avoiding company's using Hermes for deliverys in future.
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Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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