Shocking on all levels. Deliveries go AWOL on a consistent basis. They either just leave it somewhere random or worse, somewhere random at a different address. As soon as driver marks delivered that’s it. You can’t contact customer services, the phones are so poor it’s beyond belief. No photos or evidences of delivery, and the one time we did get a delivery there was a photo of another property and the parcel just left on a doorstep! So shocking I can’t tell you! AVOID AVOID AVOID AVOID.....Blimey you have to give a start to proceed! Not worth the 1 star!!! 0STARS!!!!
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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