Hermes review by Chris Culpin
What is wrong with your people? The Post Office my parcel is meant to be delivered to is shut until Tomorrow and there's a big sign outside saying so . . . but I receive on eBay that you have returned it to sender. It has been Posted from the US. It's not your fault or mine the Post Office has shut for a while but why return the Parcel to the sender? Where is your Customer Service? Everything is automated. This is not the first problem I've had with your Company. Previously I've received a Parcel at the Post Office that was not meant for me and so I reseal it, write Return to Sender with their full address clearly visible and Post it at a suitable vendor. You send me the same Parcel again like it's a boomerang. In the end I posted it through Royal Mail since they seem to understand Returns.
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Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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