Hermes review by Chris Culpin
Chris Culpin
What is wrong with your people? The Post Office my parcel is meant to be delivered to is shut until Tomorrow and there's a big sign outside saying so . . . but I receive on eBay that you have returned it to sender. It has been Posted from the US. It's not your fault or mine the Post Office has shut for a while but why return the Parcel to the sender? Where is your Customer Service? Everything is automated. This is not the first problem I've had with your Company. Previously I've received a Parcel at the Post Office that was not meant for me and so I reseal it, write Return to Sender with their full address clearly visible and Post it at a suitable vendor. You send me the same Parcel again like it's a boomerang. In the end I posted it through Royal Mail since they seem to understand Returns.
Share your opinion on Hermes delivery, tracking or service
Other comments
-
Carl
Disgusting service they keep you waiting in for a week and end of it all it never left the warehouse , dire useless people take the right piss out of customers
Go to review -
Lauren
Says parcel has been returned as nobody was in for delivery there was somebody in when I have checked on the website it now says out for delivery
Go to review -
Hasan
Where is my item? You said it's delivered while there are two items was missing. Where is my items H01UWA0016624913
Go to review -
Elaine Mawer
I'm still waiting for my parcel. It should have arrived yesterday for the third time.
Go to review -
Maria
they were supposed to deliver my package, but they sent it back to the seller !!!!
Go to review -
Miami
3 hours after my attempted delivery I revived an email saying delivery was unsuccessful yet I was at home. I’ve tried tracking my parcel but nothing now I’m waiting in or leaving someone to parcel sit while I go work . Where is my item ?
Go to review
