Hermes review by ASW
ASW
Despite working from home since last March, apparently I am never home. The last delivery, I sat behind an open front door and left a note asking the parcel was to be left behind it. It wasn't. Apparently no one was home & unable to gain access to deliver. items returned are lost and standard, claim a refund response. I don't want a refund, I need the items for work. My neighbour's are shops, currently closed so unable to divert and no outside space to leave. Hermes need reporting, we are paying for a service, it's not difficult, ring a bell and wait. I don't want to even give one star but it won't list without.
Share your opinion on Hermes delivery, tracking or service
Other comments
-
Ilya
Always same story. Goods are stuck forever and i got refund from the seller
Go to review -
Sue Lintott
Terrible. Say attempted delivery. Just not true
Go to review -
Katy
It said it was delivered but I didn't see the package. I even looked under the stairs and on the mailbox but nothing. This is rudeness. I receive lots of packages from this company every month, a photo was always taken and sent to e-mail, now strangely nothing. I'm pissed and disappointed. And u can't even to resolve the problem bcos on the phone all u can here is please wait 24 hours it's a joke!
Go to review -
Carl
Disgusting service they keep you waiting in for a week and end of it all it never left the warehouse , dire useless people take the right piss out of customers
Go to review -
Lauren
Says parcel has been returned as nobody was in for delivery there was somebody in when I have checked on the website it now says out for delivery
Go to review -
Hasan
Where is my item? You said it's delivered while there are two items was missing. Where is my items H01UWA0016624913
Go to review
