Hermes review by Darren
Darren
The worst couriers in the market to date. Since having 2 parcels sent to me I have place 2 other orders with other couriers, 1 came next day and the other within 4 days from Germany. I’m kicking myself for using Hermes. Also, they are complete liars, the here customer services replied to my complaints e-mail to state that they take missing deliveries very seriously and that I will hear back with 48 hours. They obviously employ illiterate individuals as I’m still waiting, 6 days later....Nothing. If they have lost or damaged my goods, I will sue for both maximum amounts including inconvenience. HERMES, YOU ARE UTTER RUBBISH. I will now go onto every social media account and publish my views with recommendations for other services and to advise consumers that you are liars.
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Other comments
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Elizabeth
Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.
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CP
The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.
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Sean Jenner
Not happy at all putting my parcel in the garden instead of my front door so got all wet
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Jane Davis
Really one star...no if l could give no stars l would have had so many things go missing. Utter joke
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Cliff
Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.
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Lizziej
Dont bother believing anything that is on their tracking update as quite clearly its fantasy. Waited for a parcel which was "out for delivery" "delivered" "held up" "delivery out for today" "delivery out for next working day" etc etc. Eventually the seller resent by DPD and it arrived perfectly next day. Eventually a week later the parcel was delivered even though it had been recalled by the seller. It was also left outside in the rain in a cardboard box - no one knocked on the door just dropped it and scarpered - probably realised I was going to refuse the parcel - such poor service - I never order from any seller who uses Evri/Hermes - not worth the hassle
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