Hermes review by Darren
The worst couriers in the market to date. Since having 2 parcels sent to me I have place 2 other orders with other couriers, 1 came next day and the other within 4 days from Germany. I’m kicking myself for using Hermes. Also, they are complete liars, the here customer services replied to my complaints e-mail to state that they take missing deliveries very seriously and that I will hear back with 48 hours. They obviously employ illiterate individuals as I’m still waiting, 6 days later....Nothing. If they have lost or damaged my goods, I will sue for both maximum amounts including inconvenience. HERMES, YOU ARE UTTER RUBBISH. I will now go onto every social media account and publish my views with recommendations for other services and to advise consumers that you are liars.
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Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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