Mary Hayward
Hermes must be the worst delivery company in existence and this review will not make one iota of difference to that fact. Three consecutive deliveries from Amazon have been delayed with messages saying delivery was attempted on two of my parcels and a third saying it’s on hold as you require more information. These, I am sure, are delaying tactics on your part as I was here for the first and second supposed deliveries and what more information could you require than a correct address and post code which you have! Regretfully I shall no longer be using Amazon as their courier does not provide the service promised and I must also assume that this review, along with my third parcel, will disappear into the ether. I find that I cannot submit this review without leaving a rating, you do not deserve the one star I am forced to provide.
Share your opinion on Hermes delivery, tracking or service
Elizabeth
Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.
CP
The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.
Sean Jenner
Not happy at all putting my parcel in the garden instead of my front door so got all wet
Jane Davis
Really one star...no if l could give no stars l would have had so many things go missing. Utter joke
Cliff
Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.
Lizziej
Dont bother believing anything that is on their tracking update as quite clearly its fantasy. Waited for a parcel which was "out for delivery" "delivered" "held up" "delivery out for today" "delivery out for next working day" etc etc. Eventually the seller resent by DPD and it arrived perfectly next day. Eventually a week later the parcel was delivered even though it had been recalled by the seller. It was also left outside in the rain in a cardboard box - no one knocked on the door just dropped it and scarpered - probably realised I was going to refuse the parcel - such poor service - I never order from any seller who uses Evri/Hermes - not worth the hassle