Hermes review by Colleen

Been waiting for delivery since yesterday apparently they tried to deliver my parcel but claims I was not in or there was not a safe place to leave it This is a lie as I was looking out the window the time the delivery driver claims he tried to deliver and not even a card put through letterbox I'm now waiting for it to be delivered to me the time stated was between 16.00 hrs to 18.00 hrs it is now 18.59 and still nothing Uou cannot even get yo speak to anyone to find out what is going on unbelievable shabby service I should of just went to pets at home to get what I needed I need to go out but am unable to incase my delivery arrives arghhh

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Other comments

  • Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.


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  • The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.


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  • Not happy at all putting my parcel in the garden instead of my front door so got all wet


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  • Really one star...no if l could give no stars l would have had so many things go missing. Utter joke


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  • Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.


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  • Dont bother believing anything that is on their tracking update as quite clearly its fantasy. Waited for a parcel which was "out for delivery" "delivered" "held up" "delivery out for today" "delivery out for next working day" etc etc. Eventually the seller resent by DPD and it arrived perfectly next day. Eventually a week later the parcel was delivered even though it had been recalled by the seller. It was also left outside in the rain in a cardboard box - no one knocked on the door just dropped it and scarpered - probably realised I was going to refuse the parcel - such poor service - I never order from any seller who uses Evri/Hermes - not worth the hassle


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