Hermes review by Julie Gloster

How is this diabolical company still going? Ordered UK item Sunday. With Hermes Tuesday. Advised delivery will be Thurs to Sat. Saturday morning, advised delivery by 8.00pm. Gave up my usual Satuday night out to await arrival of package. Advised after non-arrival - running a little late, delivery now next 1-4 days. What a shower of a so called company, avoid at all costs. I've had big problems every time just about every other time a seller uses this dreadful courier. Annoyed you can't give them zero stars!

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Other comments

  • Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.


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  • The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.


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  • Not happy at all putting my parcel in the garden instead of my front door so got all wet


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  • Really one star...no if l could give no stars l would have had so many things go missing. Utter joke


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  • Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.


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  • Dont bother believing anything that is on their tracking update as quite clearly its fantasy. Waited for a parcel which was "out for delivery" "delivered" "held up" "delivery out for today" "delivery out for next working day" etc etc. Eventually the seller resent by DPD and it arrived perfectly next day. Eventually a week later the parcel was delivered even though it had been recalled by the seller. It was also left outside in the rain in a cardboard box - no one knocked on the door just dropped it and scarpered - probably realised I was going to refuse the parcel - such poor service - I never order from any seller who uses Evri/Hermes - not worth the hassle


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