Hermes review by Sue Humphreys
Sue Humphreys
Waited for a parcel given a date when to be delivered 3 days later no parcel on tracking said it had been delivered and left in porch, was not, contacted seller who said the tracking given by Hermes was the wrong one. But I was then given the right one was told it would be delivered next day ? Still waiting. This is not the first time delivery by hermes has been shoddy, a couple of years ago I ordered a christmas tree when tracked it had been delivered to a depot 3 qàmiles down the road was told it would be delivered . When it wasn't rang only to find it had been shipped to a depot 74 miles away had to wait again
Share your opinion on Hermes delivery, tracking or service
Other comments
-
Elizabeth
Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.
Go to review -
CP
The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.
Go to review -
Sean Jenner
Not happy at all putting my parcel in the garden instead of my front door so got all wet
Go to review -
Jane Davis
Really one star...no if l could give no stars l would have had so many things go missing. Utter joke
Go to review -
Cliff
Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.
Go to review -
Lizziej
Dont bother believing anything that is on their tracking update as quite clearly its fantasy. Waited for a parcel which was "out for delivery" "delivered" "held up" "delivery out for today" "delivery out for next working day" etc etc. Eventually the seller resent by DPD and it arrived perfectly next day. Eventually a week later the parcel was delivered even though it had been recalled by the seller. It was also left outside in the rain in a cardboard box - no one knocked on the door just dropped it and scarpered - probably realised I was going to refuse the parcel - such poor service - I never order from any seller who uses Evri/Hermes - not worth the hassle
Go to review
