Hermes review by Peter
Been waiting over a week for a parcel that was supposed to be 1 to 2 day delivery. I'd arranged with Hermes to drop the parcel off at a Hermes pick up point. A couple of days later the app said the parcel couldn't be dropped off. Took Hermes nearly 2 days to get back to my email request and assured me it would be delivered yesterday. Spent the whole day at home but no parcel, no update on app/website and no contact from Hermes. I'm going to just cancel the order now, sadly not the fault of the supplier but they'll lose an order because of Hermes ineptitude an appalling customer service.
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Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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