I have always dealt with hermes over the years I wouldn't go anywhere else, I don't know how they are still running as a business there tracking service is a joke, they have lost 3 of my parcels I am still waiting on a parcel to be delivered they have had it since Friday the 3rd December it is now the 10th. If your wanting to run a business to the ground just use hermes as an example. I am how dealing with DPD they notify me a time the drive will deliver my parcel also include the driver's contact details. Sorry hermes another customer lost. I think the big wigs need to sit around the table and wake up and listen to what there customers are saying its not hard just read your reviews.
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
Go to review