I'm fuming, the courier has taken a photo of my parcel on a doorstep which isn't even my house. So the status of my order say its been delivered. But I actually refused the parcel & told the courier it had to be sent back to the sender ( due to it being late & also sender advised me to refuse so I could get a refund) the courier took the parcel & put it back in his van. But now apparently I'm not getting a refund as the tracking say parcel was delivered. So bloody annoyed I HAVE NO PARCEL AND NO REFUND. I have tried to contact hermes but no one reply to me, disgusting service. Avoid Avoid Avoid
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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