Hermes review by M Smith
Was emailed that a parcel was to be collected on Monday - nobody arrived was then told I wasn’t in - yes I was! Next email was to say a delay in delivery of a parcel - wasn’t expecting anything. Another was to say that the packaging wasn’t suitable for collection. One lie after another when you click on track and divert, and as for virtual adviser says say hello…..am more than frustrated with trying to get my parcel collected to return to QVC - have emailed them to say that the problem is with Hermes. This company must be on the liars list when it comes to emails, or anything for that matter. I wouldn’t give one star if there was a choice.
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Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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