Hermes review by Martyn
Martyn
Absolutely pathetic. Ordered something from amazon with express delivery from overseas. All was well until it got to this country and hermes got their hands on it! They've had it for over a week now and "can't get near because of geofence" or something stupid like that!! I lost money booking 2 days off work so I could go to the depot and retrieve it myself, being as they're only open til 12, but the tracking said it was out for delivery both mornings. OK, so I sit in all day like a lemon waiting for it, only to see on the tracking at 3.25pm that it's been failed due to the geofence thing at 4.45pm?? How does that work?? Are hermes time travellers?? WHERE IS MY PARCEL?????.
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Other comments
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Rob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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Elizabeth
Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.
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CP
The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.
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Sean Jenner
Not happy at all putting my parcel in the garden instead of my front door so got all wet
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Jane Davis
Really one star...no if l could give no stars l would have had so many things go missing. Utter joke
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Cliff
Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.
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