Hermes review by Mr Synical
Mr Synical
Parcel was supposed to be delivered yesterday between 2-4 pm , so waited in as requested. By 5pm not arrived , message received item delayed and will be on its way asap . Notified the seller , checked parcel status to see damaged at the courier , Still no notification from Hermes . Seller asks me to notify intermediary so he can claim compensation to refund me. Thanks Hermes !!! I can not offer any more than a 1 star review . You had a duty of care to look after my parcel.
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Other comments
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Rob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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Elizabeth
Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.
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CP
The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.
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Sean Jenner
Not happy at all putting my parcel in the garden instead of my front door so got all wet
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Jane Davis
Really one star...no if l could give no stars l would have had so many things go missing. Utter joke
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Cliff
Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.
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