Hermes review by Adrian Desmond
Unfortunately cannot give zero stars. I've had no end of trouble with hermes. Days wasted waiting in for deliveries that don't come. Endless lies about attempted deliveries when I have been at home. Sketchy excuses about local parcel lockers not working and goods left outside my home, on a busy public street. My heart is always filled with dread when I see that hermes is handling a delivery. I now double check who the courier is, and tend to avoid placing an order with a company who uses them. I can't believe how they are allowed to get away with such disgusting customer service. Or why companies still choose to even use this joke of a firm at all.
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Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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