Hermes review by Laura Jaffray
Laura Jaffray
If I could rate -5 stars I would. Hermes is absolutely one of the worst delivery services to ever have existed. The Greek God would be ashamed his name is sullied so. Non delivery of parcels. Parcels claiming to be delivered but they haven't, parcels for building number 7 when I live in building number 5, one package of mine even being dumped in a communal hallway which is absolutely unsafe and someone wad in the flat to receive the item. Seriously, I'm amazed delivery agent has been able to pass a driving test and obtain a current licence as delivery of a parcel is NOT THAT DIFFICULT. It just takes 3 mins extra effort to make sure it's safe (or not stolen)
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Other comments
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Rob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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Elizabeth
Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.
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CP
The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.
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Sean Jenner
Not happy at all putting my parcel in the garden instead of my front door so got all wet
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Jane Davis
Really one star...no if l could give no stars l would have had so many things go missing. Utter joke
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Cliff
Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.
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