Hermes review by Nat
Absolutely shocking service! I have already had several problems with Hermes in the past but this is the cherry on top. According to their system, they could not deliver my package yesterday to the agreed dropping point because they business was closed. Well, I have just been to said petrol station and they confirmed that 1) they do take Hermes packages and 2) they were NOT closed yesterday at any point (it’s a 24 h petrol station and the delivery was attempted during the day). I have checked for an update today and it says that the package is now held due to damage! Honestly, your service is shocking
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Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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