Hermes review by Ian Mackay

We are distraught with hermes non appearance, disgusted with the lies used, drive was not suitable, card left (not) dog barking, our farm drive is fine and is used every day by couriers (not hermes) we've watched on occasion on our CCTV drivers slowing down in their cars, then speeding on to the next quicker delivery, we've had THREE refunds from Ebay, who said please don't use hermes, they are a very bad company, ain't that the truth, I will not purchase (knowingly) online from hermes, currently waiting for a 2 day delivery which they have had WAITING, according to THEIR tracking website for 10 days, not even out for delivery, the customer sent the specialist parts for our excavator from the South of England to hermes main Scottish depot in ONE DAY, hermes have sat on it 11 days now, we've advised Scottish farmers to avoid at all costs, how its possible for this company to be still trading is beyond us, it almost appears as if its........

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Other comments

  • Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!


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  • Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.


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  • The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.


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  • Not happy at all putting my parcel in the garden instead of my front door so got all wet


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  • Really one star...no if l could give no stars l would have had so many things go missing. Utter joke


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  • Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.


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