Hermes/Evri are the worst courier company ever. Deliveries don't arrive when they should so you waste time sitting at home. If you arrange for the parcel to go to a pick up point it always arrives too late to be collected that day. I hate it when I realise Hermes/Evri is the courier because I know I will have problems. Do they think that changing the name of the company will make them better? Come on, please forget about changing names and make sure your couriers deliver on time. I know there can be problems occasionally but problems are far more regular than they should be. Don't bother contacting head office, they are like politicians never answering your question
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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