Hermes review by Jane

I’m still waiting on a delivery that was due last week I’ve just read all the reviews and I’m shocked and fear this delivery will never turn up my daughters wedding in at the beginning of June and have no dress with I order over a month ago I’m very upset due to your poor service why on earth do companies use you service is beyond me I’ve yet to see a good review I don’t even want to rate any stars but you won’t let me submit my review without a given you a star feel so let down.

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Other comments

  • My parcel says delivered today however its not arrived at my house no card through door etc


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  • Oder states attempted delivery April 4th. I was home, No updates since. This is my 2nd delivery from Hermes that's gone wrong. When is my delivery coming.


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  • As others, my Amazon parcel failed to deliver yesterday. I’m advised to contact Hermes to give additional details. Got an online ‘chat’ that got no further than a weird message I couldn’t understand and just froze. Looks like a phone call on Monday. God help me !


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  • Awful company. Delivery was meant to be by 8pm on 12/04. At 8pm stays was updated to 17/04. Private sellers on Amazon clearly go for the cheapest options rather than the reliable ones. Never had a delivery from Hermes that didn’t have issues.


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  • Just received a message from Hermes that they were unable to deliver my parcel. Not true as no card left and no van came to my door.


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  • Phone ordered on Amazon, if I’d have known it was a Hermes delivery wouldn’t have ordered it! Apparently they collected yesterday for a next day delivery, guess what, no updates, no information, waste of space of a delivery company. Given their awful reputation why do suppliers use them???


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