Would give zero out of five if allowed to. Exceptionally bad, and the worst courier service I have ever had. No updates on parcel pro-actively given, so you have to keep checking with their tracking number. At first I was told I would receive my single package (just a coiled hosepipe) by 24/06/22, and then by 8p.m. on 25/06/22. Now on 27/06/22, the message is that it will be here “soon.” Appalling, and given that this is only one item, I suspect that it is lost in their system. I will have to cancel the order. I won’t order again from the company involved until they switch to a different supplier. I have literally just received a whole bathroom suite in less time than this non-delivery of a hosepipe has taken. Appalling.
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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