This is the worst delivery service to date. When looking at the tracking progress it shows that your parcel has arrived in the country as expected and you think you will get your parcel at the expected delivery date, but weeks even months later you never get your parcel. When doing some chasing up with the business or person you have purchased the product from, they look into it on their end and confirm that they have done everything by the book from their side. You try and call Hermes, but get an automated response saying that your call cannot be dealt with at the moment, but to check their website for help and when you do, it just shows the tracking process update. This is the worst delivery service to date and I highly do not recommend it. There are more highly better services such as DHL, UPS or some others better than Hermes. Do not use and do not trust.
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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