Hermes just dont get any better! Order my son xmas present. It took 5 days to travel 5000miles from China, but Hermes couldnt deliver the last 50m from depot in Rugby. They lost it! Now I've ordered another present and although it says its been collected by courier, Hermes tracking says they are expecting it to arrive with THEM soon. But they ALREADY HAVE IT! impossible to speak to a human! Managed by monkeys! We have had DOZENS of issues, typical is getting a message to say they tried to deliver but noone in, BUT WE WERE IN EVERYTIME! Hermes have such a bad reputation that the only good decision the management have taken is to change the company name! To try to hide their incompetence. EVRI is the new name! EVRI parcel will still be late or lost!
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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