There should be a facility to leave negative stars. Received an email to tell me that my parcel which had been sat in my ”local delivery depot” for four days had been delivered successfully, along with a picture of my parcel dumped outside our farm gate on a country lane 200m from the house. Arranged to return the parcel. Get an email at 0953 to tell me it would be collected between 1630 & 1730. Three minutes later at 0956 I get an email saying they have just tried to collect the parcel but know one was in! To top it all there is no way to contact anyone about there farcical service.
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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