So I order from USA to UK regularly from eBay sales. They shop using there global shipping program. Once it's in UK they give to Royal mail or this lot. Your tracking is up to date no problems at all but when it comes to Hermes they are not even showing as received this is 5 days after the handover from eBay global shipping. Really really poor service updates As it's a lucky dip in a way which company eBay gives there package to (but one thing is for certain and it's not just me by reading a lot of these reviews.reviews) I would never in a million years send my stuff via this company. After all the negative reviews why is the head of this company not coming down on his executives like a ton of bricks after all it's costing them untold amounts of money in lost revenue to . I think the smoke and mirrors thing is the change of names to Evri as Hermes has such a grotesque public image. There CEO and there board needs sacking as for a multinational company this is totally unexceptionable.
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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