Hermes review by P White
I send around a thousand parcels a year, the vast majority are with Evri. I do not use them because they are cheap, i use them because there us a drop off point a 20 second walk from my house. A few do get lost. A few take weeks and weeks to arrive. Mostly are delivered and fairly quickly. My only grape with Evri is their website, the lack of customer service where you can actually speak to a human and quickly. Often you go around and around not getting anywhere. They seriously need to improve customer service and respond to feedback rather than ignore any gaping issues with their system.
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Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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