Your company is the worst I have ever experienced. You have list my parcel customer service totally unacceptable. Di us all a favour and close your business because you clearly lost control with your systems. Failure to deliver on 8/12 told lies that you called couldn’t get me in and left a calling card. This is not true at all I was in 24/7 and you did not leave a calling card and you could have posted thru my letterbox because the parcel content is a very thin blouse You have failed to update your tracking details not moved since 8 Dec.my parcel was originally ordered from M&S by next day delivery. What a joke! M @S then contact you and tell me you couldn’t find my address. I live in Edinburgh on a busy main road, I again do not believe this response. I have emailed your CEO however he doesn’t answer any of my emails ! My whole experience with EVRI HAS BEEN A TOTAL STRESSFUL ANXIOUS INCOMPETENT AND DEALING WITH THE UNTRUTHS IS DUFFICULT TO DEAL WITH. AFTER THIS SITUATION IS EVENTUALLY TESOLVED. I WILL NEVER KNOWINGLY USE YOR CRAS COMPANY EVER AGAIN. I WILL NOR PLACE ANY MAIL ORDER WITH COMPANIES IF THEY USE EVRI TO DELIVER PARCELS. YOUR COMPANY IS THE PITS!
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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