Hermes review by Sue Harding
Sue Harding
I have been waiting for my parcel since 7 December it was meant to be next day delivery they lied and said they tried to deliver it i have ring door camra they did not trun up i have sent so many messages you just cant through to them they are going to lose alot of customers on trust pilot worst reviews ever the staft kie they say we will deliver it next day never happens i swear there taken them this order was for my disabled Grandson and i saved for this order i live in a house tgey said they couldn't find it even tho that have been here many times ! Shocking i wont order from companies who use them they should be ashamed of themselves and letting people down something or someone needs to step in and sort them out or shut them down ! There bunch of thieves !
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Other comments
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Rob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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Elizabeth
Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.
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CP
The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.
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Sean Jenner
Not happy at all putting my parcel in the garden instead of my front door so got all wet
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Jane Davis
Really one star...no if l could give no stars l would have had so many things go missing. Utter joke
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Cliff
Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.
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