Hermes review by T Blake

I have unfortunately had many Hermes delivery for several things over the last few years and honestly have never seen a worse delivery firm don't use them if you have a choice. 80% is late the other 10%never arrives and at least 5% is broken or damaged on arrival. Never able to actually speak to a person unless you pay through the nose on their stupid phone line which is never actually any help.

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Other comments

  • Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!


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  • Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.


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  • The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.


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  • Not happy at all putting my parcel in the garden instead of my front door so got all wet


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  • Really one star...no if l could give no stars l would have had so many things go missing. Utter joke


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  • Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.


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