Haley
Absolutely disgusting (Non) delivery service, paid for next day delivery and almost a week on my parcel has not been received by my customer and the tracking info states delivered securely, the following day it states delayed delivery, the following day after that delivery due 4pm-9pm and it didn't get delivered, then again today another message to say that delivery was unable to be made and it will be next working day!! NOT ACCEPTABLE for a postage which was paid for to have next day delivery!! Never again shall I use this company!! I'll be going for compensation as this has had a knock on effect on my ebay selling account now too!
Share your opinion on Hermes delivery, tracking or service
Rob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
Elizabeth
Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.
CP
The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.
Sean Jenner
Not happy at all putting my parcel in the garden instead of my front door so got all wet
Jane Davis
Really one star...no if l could give no stars l would have had so many things go missing. Utter joke
Cliff
Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.