Hermes review by Graham Dawson
Graham Dawson
Hope that we never have to rely on the HERMES service again. Not only do they deliver very late they also must tell their delivery people to leave lie!! They claim they tried to deliver our item on the 19th of December but failed, no one in. Our gran, who lives with us, is housebound and hasn't been out for the last 3 years. I'm disabled and very rarely goes out and if I do the wife is home. Lastly if someone had knocked on our door our border collie would have definitely let us know someone was there. Lastly, the instructions were left that if nobody was home (a miracle) the parcel was to be left with a neighbour. As I've said, if it's at all possible, we will not use this service again.
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Other comments
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Elizabeth
Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.
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CP
The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.
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Sean Jenner
Not happy at all putting my parcel in the garden instead of my front door so got all wet
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Jane Davis
Really one star...no if l could give no stars l would have had so many things go missing. Utter joke
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Cliff
Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.
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Lizziej
Dont bother believing anything that is on their tracking update as quite clearly its fantasy. Waited for a parcel which was "out for delivery" "delivered" "held up" "delivery out for today" "delivery out for next working day" etc etc. Eventually the seller resent by DPD and it arrived perfectly next day. Eventually a week later the parcel was delivered even though it had been recalled by the seller. It was also left outside in the rain in a cardboard box - no one knocked on the door just dropped it and scarpered - probably realised I was going to refuse the parcel - such poor service - I never order from any seller who uses Evri/Hermes - not worth the hassle
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