Hope that we never have to rely on the HERMES service again. Not only do they deliver very late they also must tell their delivery people to leave lie!! They claim they tried to deliver our item on the 19th of December but failed, no one in. Our gran, who lives with us, is housebound and hasn't been out for the last 3 years. I'm disabled and very rarely goes out and if I do the wife is home. Lastly if someone had knocked on our door our border collie would have definitely let us know someone was there. Lastly, the instructions were left that if nobody was home (a miracle) the parcel was to be left with a neighbour. As I've said, if it's at all possible, we will not use this service again.
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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