Hermes review by Adam
Everyone is complaining but due to Royal Mail strikes, Hermes has had to handle and sort a massive amount of parcels. Have people not thought just because it says they have it at their hub, it doesn’t necessarily mean they actually have it. It only flags up as missing once the postal system realises. Just because Hermes is the final handler, it doesn’t necessarily mean they are the company to blame. Lack of drivers due to massive fuel cost, increased insurance premiums, the price of commercial vehicles and this new cost to travel through certain areas, means the drivers wages now are very low. Working long hours, for a low wage, is not very appealing to people looking for work. Especially when nobody gives their local drivers any respect or thanks, for working in all weathers to provide you the customer with a service. Well done Hermes, at least your employees are working. Unlike Royal Mail
More reviews
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
Go to review