Hermes review by Ray

terrible service. couriers steal packages. indicate that the parcel was delivered. they take a picture of your door as if the parcel was delivered, but in fact there is no parcel. they just don't leave it. I sat at home all day, I track the parcel, then I see a photo of the door that I delivered the parcel about 10 minutes ago - I went out into the street. but there is no parcel. and this happens very often, out of 10 parcels through this service, 3-4 parcels reached, the rest parcels of the couriers appropriated

Share your opinion on Hermes delivery, tracking or service

Other comments

  • My parcel says delivered today however its not arrived at my house no card through door etc. No house number to niebor. 3 time a month.


    Go to review
  • My parcel says delivered today however its not arrived at my house no card through door etc


    Go to review
  • Oder states attempted delivery April 4th. I was home, No updates since. This is my 2nd delivery from Hermes that's gone wrong. When is my delivery coming.


    Go to review
  • As others, my Amazon parcel failed to deliver yesterday. I’m advised to contact Hermes to give additional details. Got an online ‘chat’ that got no further than a weird message I couldn’t understand and just froze. Looks like a phone call on Monday. God help me !


    Go to review
  • Awful company. Delivery was meant to be by 8pm on 12/04. At 8pm stays was updated to 17/04. Private sellers on Amazon clearly go for the cheapest options rather than the reliable ones. Never had a delivery from Hermes that didn’t have issues.


    Go to review
  • Just received a message from Hermes that they were unable to deliver my parcel. Not true as no card left and no van came to my door.


    Go to review