Ray
terrible service. couriers steal packages. indicate that the parcel was delivered. they take a picture of your door as if the parcel was delivered, but in fact there is no parcel. they just don't leave it. I sat at home all day, I track the parcel, then I see a photo of the door that I delivered the parcel about 10 minutes ago - I went out into the street. but there is no parcel. and this happens very often, out of 10 parcels through this service, 3-4 parcels reached, the rest parcels of the couriers appropriated
Share your opinion on Hermes delivery, tracking or service
ANDREJ
My parcel says delivered today however its not arrived at my house no card through door etc. No house number to niebor. 3 time a month.
zienia
My parcel says delivered today however its not arrived at my house no card through door etc
07961432074
Oder states attempted delivery April 4th. I was home, No updates since. This is my 2nd delivery from Hermes that's gone wrong. When is my delivery coming.
Brian
As others, my Amazon parcel failed to deliver yesterday. I’m advised to contact Hermes to give additional details. Got an online ‘chat’ that got no further than a weird message I couldn’t understand and just froze. Looks like a phone call on Monday. God help me !
Grant
Awful company. Delivery was meant to be by 8pm on 12/04. At 8pm stays was updated to 17/04. Private sellers on Amazon clearly go for the cheapest options rather than the reliable ones. Never had a delivery from Hermes that didn’t have issues.
William Grant
Just received a message from Hermes that they were unable to deliver my parcel. Not true as no card left and no van came to my door.