Hermes review by Tom
Tom
No notification that a delivery would be taking place. No email or SMS. Only found out delivery had been attempted when I searched up the tracking information on the website. 3rd day the delivery was attempted, I managed to check the tracking information first thing in the morning, which told me a delivery would be attempted between 11:30 and 12:30. This was only added to the tracking system at 10:08, so had to rush home to get there in time. Managed to get home at 11:25, to find the tracking information had updated, and said final delivery was attempted at 11:20, which was earlier than expected. No cards or slips posted through the door on any of the deliveries. Item ordered was custom/personalised, so been struggling to get it back ever since.
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Other comments
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Elizabeth
Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.
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CP
The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.
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Sean Jenner
Not happy at all putting my parcel in the garden instead of my front door so got all wet
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Jane Davis
Really one star...no if l could give no stars l would have had so many things go missing. Utter joke
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Cliff
Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.
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Lizziej
Dont bother believing anything that is on their tracking update as quite clearly its fantasy. Waited for a parcel which was "out for delivery" "delivered" "held up" "delivery out for today" "delivery out for next working day" etc etc. Eventually the seller resent by DPD and it arrived perfectly next day. Eventually a week later the parcel was delivered even though it had been recalled by the seller. It was also left outside in the rain in a cardboard box - no one knocked on the door just dropped it and scarpered - probably realised I was going to refuse the parcel - such poor service - I never order from any seller who uses Evri/Hermes - not worth the hassle
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