Hermes review by Fred

Where do I start? Parcels consistently left by my front door, which is fully visible and accessible to passers by. Sometimes a parcel is left in my bin, but instead of putting a calling card through my letterbox, you took one into the frame of my door, with the location of the parcel boldly written on it! This defeats the object of putting it in the bin, surely? Also, parcels frequently arrive with the packaging torn, or a he made in the box.....a more suspicious person might think 'someone' was checking for anything worth stealing.... Of course, all this is if it actually reaches my door at all - quite often the tracking shows a pic of a random door and some stranger's legs, with no indication where it could be! My most recent parcel has apparently been sat at the sender's sorting hub since 13th March.

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Other comments

  • Total joke, over £100 of items from Amazon Missing but was in transit Maybe abducted by aliens Company are a joke, people losing income as refunded all money Total jokers


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  • They photograph the hands, the package, but not the door number. Nice proof of delivery. But the package was not delivered to me. Very disappointed .


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  • Apparently my parcel was delivered yesterday to Westcliff on Sea and I live in London!!


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  • Well according to Amazon my parcel is out for delivery!?!? According to Hermes it’s still in Avonmouth depot the same as yesterday. Any chance I will get my parcel?


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  • Always same story. Goods are stuck forever and i got refund from the seller


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  • Terrible. Say attempted delivery. Just not true


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