Ordered an item through Amazon, delivery due 30th (today) Knock on the door from my neighbour 3 doors down who has had this parcel sat in her porch for 3 days, no email from Hermes, no text, no card through the door nothing!! Good job she’s honest! Went onto Amazon which is saying delivered but when you go onto Hermes it just says left with a neighbour but no mention of which one! It’s a good job I have honest neighbours and we’re a street where we know everyone or I’d never have found it! Will be checking future Amazon orders to make sure they aren’t using this courier
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
Go to review