Nicola barnes
Ordered an item through Amazon, delivery due 30th (today) Knock on the door from my neighbour 3 doors down who has had this parcel sat in her porch for 3 days, no email from Hermes, no text, no card through the door nothing!! Good job she’s honest! Went onto Amazon which is saying delivered but when you go onto Hermes it just says left with a neighbour but no mention of which one! It’s a good job I have honest neighbours and we’re a street where we know everyone or I’d never have found it! Will be checking future Amazon orders to make sure they aren’t using this courier
Share your opinion on Hermes delivery, tracking or service
Elizabeth
Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.
CP
The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.
Sean Jenner
Not happy at all putting my parcel in the garden instead of my front door so got all wet
Jane Davis
Really one star...no if l could give no stars l would have had so many things go missing. Utter joke
Cliff
Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.
Lizziej
Dont bother believing anything that is on their tracking update as quite clearly its fantasy. Waited for a parcel which was "out for delivery" "delivered" "held up" "delivery out for today" "delivery out for next working day" etc etc. Eventually the seller resent by DPD and it arrived perfectly next day. Eventually a week later the parcel was delivered even though it had been recalled by the seller. It was also left outside in the rain in a cardboard box - no one knocked on the door just dropped it and scarpered - probably realised I was going to refuse the parcel - such poor service - I never order from any seller who uses Evri/Hermes - not worth the hassle