David Davis
Worse company in history. Lost 23 of my parcels last year and one was stolen by a hermes driver. They even tried to state they attempted to deliver one of my parcels at 10pm which is a total lie as I wirk in security and have five cameras around the exteria of my home and also have a cctv video doorbell. Not only that I can see my front door from my livingroom window and all cctv is recording onto a huge monitor I can clearly see. I'm not going to go into full details about this company as of data protection act 1998, but let me tell you, I've caught one of there drivers emptying there van full of parcels and had at least 40 parcels all lying out in the snow in a laybuy. The driver was clearly looking for a particular parcel. But that's no way to treat customers packages and it was snowing too at the time. One of my parcel was a regimental plaque 6ft by 4ft from my old army regiment sent to me by the captains wife when he passed away. The plaque represented our colors and battles our regiment had served in since 18 hundreds. Priceless item but stollen by hermes driver and never returned. Irreplaceable item of great value, history and ment do much. Stay clear of this courier company if I was you.
Share your opinion on Hermes delivery, tracking or service
Elizabeth
Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.
CP
The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.
Sean Jenner
Not happy at all putting my parcel in the garden instead of my front door so got all wet
Jane Davis
Really one star...no if l could give no stars l would have had so many things go missing. Utter joke
Cliff
Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.
Lizziej
Dont bother believing anything that is on their tracking update as quite clearly its fantasy. Waited for a parcel which was "out for delivery" "delivered" "held up" "delivery out for today" "delivery out for next working day" etc etc. Eventually the seller resent by DPD and it arrived perfectly next day. Eventually a week later the parcel was delivered even though it had been recalled by the seller. It was also left outside in the rain in a cardboard box - no one knocked on the door just dropped it and scarpered - probably realised I was going to refuse the parcel - such poor service - I never order from any seller who uses Evri/Hermes - not worth the hassle