They advised they tried to deliver my parcel but they lied. I was working from home all day and no one came to my door. Its not the first time this has happened, service is shocking most of the time. If I can make arrangements to be in for your drivers, then you as a company should try to honour it by turning up on the date agreed. If there was an issue, be truthful, things dont always run smoothly and thats ok, most reasonable people will understand but lying about it rubs me up the wrong way. Hence, why i have written this post. Either give your drivers incentives to deliver on time and tell the truth or get ride of the dead wood.
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
Go to review