Hermes review №240627 by Leither | statuspnr

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For the second time in under a week, Hermes (aka EvRi) have messed up an Amazon delivery. Last week, it was 'delivered' to an address that wasn't mine - and later found out via a local FB group to have been dumped, with parcels for many other addresses, outside on the pavement a few streets away. Of course, they were all quickly stolen by passers-by. Amazon refunded, thankfully. I was therefore horrified yesterday to find that today's Amazon delivery was also by Hermes, so I changed it to have it delivered to a ParcelShop. Of course, the Hermes & EvRi sites say it's at the depot, but Amazon tracking of Hermes says it went out for deliver earlier today. Which to believe? Can Hermes / EVRi ever get anything right, or are they just an appallingly bad delivery company who never actually delivers anything?

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Clive

1

I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless

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Annoyed customer

1

Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.

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mrs r beaumont

1

A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!

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Rob

1

I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!

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Colin George

1

So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across

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Rob M

1

Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!

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