For the second time in under a week, Hermes (aka EvRi) have messed up an Amazon delivery. Last week, it was 'delivered' to an address that wasn't mine - and later found out via a local FB group to have been dumped, with parcels for many other addresses, outside on the pavement a few streets away. Of course, they were all quickly stolen by passers-by. Amazon refunded, thankfully. I was therefore horrified yesterday to find that today's Amazon delivery was also by Hermes, so I changed it to have it delivered to a ParcelShop. Of course, the Hermes & EvRi sites say it's at the depot, but Amazon tracking of Hermes says it went out for deliver earlier today. Which to believe? Can Hermes / EVRi ever get anything right, or are they just an appallingly bad delivery company who never actually delivers anything?
Clive
I waited in all day for parcel to be told that they had tried to deliver but unable to waste of my time useless
Go to reviewAnnoyed customer
Awful. Says 'the parcel was handed to directly to customer' Complete lie, and no parcel delivered.
Go to reviewmrs r beaumont
A TERRIBLE SERVICE - No way to contact them and claims that they 'attempted to deliver' with no card or picture when I waited in for the delivery - so clearly NOT TRUE. Also claims that the parcel was 'refused'. Absolutely Awful - DO NOT USE!
Go to reviewRob
I have not received my parcel and I have no interest in opening an account with them . I just want my parcel!
Go to reviewColin George
So this company delivered an item incorrectly, now want my payment card details and a $46 monthly payment to locate it. Scam company, the worst I've ever come across
Go to reviewRob M
Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!
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