average from 6932 reviews
Katy
It said it was delivered but I didn't see the package. I even looked under the stairs and on the mailbox but nothing. This is rudeness. I receive lots of packages from this company every month, a photo was always taken and sent to e-mail, now strangely nothing. I'm pissed and disappointed. And u can't even to resolve the problem bcos on the phone all u can here is please wait 24 hours it's a joke!
Carl
Disgusting service they keep you waiting in for a week and end of it all it never left the warehouse , dire useless people take the right piss out of customers
Lauren
Says parcel has been returned as nobody was in for delivery there was somebody in when I have checked on the website it now says out for delivery
Hasan
Where is my item? You said it's delivered while there are two items was missing. Where is my items H01UWA0016624913
Elaine Mawer
I'm still waiting for my parcel. It should have arrived yesterday for the third time.
Maria
they were supposed to deliver my package, but they sent it back to the seller !!!!
Miami
3 hours after my attempted delivery I revived an email saying delivery was unsuccessful yet I was at home. I’ve tried tracking my parcel but nothing now I’m waiting in or leaving someone to parcel sit while I go work . Where is my item ?
Yvonne
Dreadful service. Wating for my delivery from March. Tracking says they tried to deliver April 4. I was home. Have contact customer service, was told April 12 st for next delivery. Stillnothing and no updates. Going to have to cancel order. 2nd time with Hermes.
Patrik smidek
Today the driver found my package in his car and delivered it, showing his professionalism and reliability. I am satisfied with this result.
Sashank
If you haven't delivered the product, how can you keep it delivered while tracking and in the other sources like Amazon app
Patrik smidek
I expected delivery of the package on Friday, but despite the alleged delivery attempt, I did not receive it. I was at home with my wife and four dogs at the time of delivery. It seems the driver was in a big rush to get home on Friday.
Paul Muir
Always a problem with this company. Apparently the package has been "in transit" for four days. Maybe the diver's walking with it... from the Highlands...