average from 6932 reviews
Hels
Says parcel was delivered but it wasn't. Impossible to get hold of anyone. Would give no star if possible
Emrah almas
Wasn’t even delivered to my house and I don’t even have a porch as stated where they left it!!!
Megan Yates
I ordered a makeup eyeshadow pallete that came fully bubble wrapped several times but somehow I open it as the mirror is deeply smashed and my eyeshadows are all broken. I then find on the lid that the been a massive indent like someone's just stood on it. There's no way that makeup pallete would've broke from being in moving vehicles. This was stomped on by careless individuals. Never mind the fact that the glass could've gone into the eyeshadows that I wouldve been transferring onto my eyelids!!
Darius Matheson
Ordered Monday from amazon, was dispatched Monday, and due to arrive Wednesday, that changed to Friday, and amazon updated to Friday by 8pm. Came on here to check tracking to find it had updated on Friday at 5.42pm as getting sorted at senders local depot. And not updated since, the week previous I ordered Monday due Wed same again changed to Fri, and was updated as "undeliverable" and I'll be getting a refund. Useless company. Companies need to stop using them
Fuming
Tried to talk to someone but all I got was a computer. Then said I had to pay to talk to a human!!!
Kate
Terrible company! Absolutely joke!!! Never again please, sellers open your eyes and don't send our staf with them! I've never received my item?
Huseyin
No costumer service I tried reach delivery man no chance they wasting time only hermes worst company
Paul corfield
No stars Complete waste of time no humans to take customer complaints just an automated service delivery drivers that lie constantly leaving sellers and receivers out of pocket everything no wonder they changed the name
Sam
Next day delivery doesn’t seem to be a thing with these guys Said shoes was being delivered Friday and it’s Saturday now and still not here Terrible service
Raymond Hilliard
Rubbish courier company. Lost my parcel even when I wrote to the ceo he was unable to get his staff to locate it. If you're waiting for a parcel from Hermes forget it
Richard Dury
Waiting for a bench to be delivered. Received a message from Hermes, congratulations your item has beeb delivered through your letterbox!!! waste of time.