W kent
Your service is rubbish
Joe bloggs
Very poor delivery service, really slow to update delivery information and some of the drivers have no respect whatsoever.
Mrs Preston
No contact cant find anything out rubbish
Amy
A parcel was apparently was delivered on 3rd and nothing not even a photo to say where it is I've contacted the seller no reply I got into with Amazon they want me to get a crime number from police
Lorraine bird
Fast delivery,arrived pronto and before I expected it.hope my next delivery is as effectively delivered the same
Anthony Whitworth
Driver turns up but NO package on the van for me oh sorry it will be delivered tomorrow. Gets messages they couldn’t deliver as I wasn’t home ! Waited in all today NO sight on a delivery and no messages as to why. Complete wast of time
Scott Hunter
Said there was going to be a 24 hour delay (understandable). Ended up being a week late.
Tan
Did not get passed the first question, system, did not understand... The call used up all my cap money due to numerous attempts... ¯\_ಠ_ಠ_/¯ Useless, bring back human beings..! Manual Systems worked a darn sight better..!
Steve wildon
Tracking number says my item was delivered today and signed for however I was not at home did not receive any thing and did not sign anything There’s no recourse to Hermes according to the website it’s unbelievable
Angryp
Why is this carrier still allowed to trade! Ive had most parcels dissapear without trace and its the poor trader who has to cough up! Trading standards need to shut this company down who go by the name of EVRI now
Mike
Would give zero stars if possible, no info on missing order, absolutely no help whatsoever ?
Mrs J Cohman
Disgusted!!!! Left my parcel against front door. Anyone could of stolen it.
A Marshall
Still waiting for info on delivery been held since 07/05. With no delivery attemp
James
Horrible service, always parcels lost. False information that delivery attempted. Worst service ever.
Michael Dunne
Been waiting in all day as delivery was before 8pm. Hermes site now saying waiting for goods at depot. Paid extra for delivery, Hermes are the worst of all delivery companies, they just don't care