Purolator Canada reviews

Poor location availability

It's been 26 days not received my parcel what's going on

Get a text saying it was delivered to our home and it was not. Now I have to go to the depot to pick it up. Pure liars

Pick up parcel on Tuesday in Ontario, should be delivered today, pay extra for 2 day delivery, still in Ontario Don’t use them , call customer service ,their answer is ‘I don’t know’

17 days and still waiting.... I'm noticing a lot of negative reviews, doesn't management care? How can it take over two weeks to ship a small <1 pound parcel from Ottawa to Moncton. This is a failure to provide the service which was paid for. UPS will be the first choice, next time!

Never had a problem with Puralator. Keep on trucking!

Always have problems with purolator. Live in a condo with a gatehouse and they would let them in, but they never do leave the packages. Terrible service.

Great service & Easy, just drop your package off at Staples. Use tracking number to follow it to destination.

no comment whatever i say for them is not enough!

The worst courier I ever used

We stayed in yesterday and again today waiting. Now they can’t find my address! Next time Canada post

Aproximate time of arrival would have been great I stepped out for 10 minutes and now I cannot pick up till next day afternoon??? I’m leaving town that’s what 1 day ship and you’ll only hold it for 5!!! I often use UPS and they give you ballpark time eta and if you miss you can get it that evening!!!! Very frustrating! Hope to be able to get the parcel before I leave in morning.

Worst service of all the courier services. They never call before delivery of item and they show it missing. No notification left on door.

Worst experience, irresponsible services I ever had. There was a small address mistake they have taken more than a week in second attempt. Still waiting for item.

They dont deserve even one star. It’s definitely the worst courier service out there. Customers are treated like dirt, service updates are woefully out-of-date. They need new branding: PuraLATER - NEVER SOONER. Use this useless delivery service at your peril. Don’t say you weren’t warned.