Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • One only because there is no minus zero. Package stuck in TO for over a week. Over two weeks and counting within Canada. Pony express was faster. Please dont blame covid when it takes over a week to go from TO to Peterborough.


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  • 3 weeks and no update on package


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  • Supposed to be fast and effective and it’s extremely disappointing


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  • my parcel from PEI has been sitting in Truro for apprx 5 days , according to Purolator it is because of bad weather - one of the 5 days it rained, one of those days the temp was +11 and sunny , the remainder of the days were cloudy and sometimes a bit of rain,no heavy downpours, no snow, no blocked roads - if the delay was due to and excess of packages then say so , the truth would be much better than these brush off excuses


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  • Same info about my parcel since 3 days!!!


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  • The slowest, most unreliable delivery service. My package from 3 hours away has been sitting in their warehouse from 8 days and counting. No information available when or if I would ever receive my package; which I need ASAP!


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  • Parcel schedule for last Thursday 3rd still not delivered .


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  • Order sitting in Winnipeg since Nov 20 being sorted??? (Today’s Date - Dec 6th) ... also very odd but the dates that showed in the tracking differ today from last Friday Dec 4 (when I called to complain about the delay) - showed deliver to my city sorting facility since Nov 20th and today shows there since Nov 23 at my city being sorted - date today is Dec 6th.


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  • Wait time to get a live unhelpful customer service agent is deportable.


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  • Worst ever, if I could rate 0 for their service I would


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  • My package arrived Saturday morning at 7:52 am however it won't be available for pick up until Monday sometime Terrible service


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  • There is nothing worse than this company. Is it reasonable for the postman to leave me a receipt to receive my parcel and not call me knowing that I am waiting for it empty-handed and when I went to the center the next day I did not receive it because the postman left him with him in his car What is this neglect?


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  • Worst delivery company ever. Never give accurate updated. Avoid using them at all costs


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  • It has been 5 days and there is NO update. better start looking at you competitors for some hints on how to do "delivery". NOT impressed with Purolator service.


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  • Worst courier company to deal with


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